Comments and Concerns
We are committed to providing quality care to our patients. Our patients’ feedback gives us an opportunity to learn and improve patient care and practice standards for the future. Your comments are welcomed.
If you have any comments or concerns, please do not hesitate to contact us:
- In person, by speaking to any of our staff. We will provide an appropriate private space if needed.
- Contact us at our surgeries
- If you would prefer to send your comment in writing this can be done by :
- Emailing us at: practicemgr@newmed.ie
- Posting it to our Practice Manager – Joanne O’Connor, at Newtown Medical Centre, 1-2 Newtown Terrace, Athlone, Co. Westmeath.
- Our aim is to ensure that correspondence is dealt with in a fair and timely manner and that a positive relationship remains between us and our patients. We ask the same of the complainant.
- Please ask for a copy of our complaints policy at our surgery receptions.